@资阳人，智能电表看不到电量余额？答案都在这里
<!----><style type="text/css">html{font-size:375%}</style><link href="https://pic.app.jiuquhe.com/static/publish/css/style.css?v=20240712" rel="stylesheet" position="1" data-qf-origin="/static/publish/css/style.css?v=20240712"><!-- 付费贴--> <div class="preview_article "> <!----> <p class="empty_paragraph" style="margin-bottom: 16px;"> </p><section style="margin-bottom: unset;"><section style="overflow: hidden; margin-bottom: unset;"><section style="background-image: url('https://pic.app.jiuquhe.com/FuneCpyUo9HBdT2_QG4vYkfmaQt8'); background-repeat: no-repeat; background-size: 100% 100%; background-position: 0% 0%; margin-bottom: unset;"><section style="margin-bottom: unset;"><section style="background-image: url('https://pic.app.jiuquhe.com/Fno6XcRPK-TrXcUT0pX97c0zrSdo'); background-repeat: no-repeat; background-size: 100%; background-position: 0% 0%; margin-bottom: unset;"><section style="background-image: url('https://pic.app.jiuquhe.com/Fs9D4Cu-jhkEMPX_sO_nCQY1RoKr'); background-repeat: no-repeat; background-size: 100%; background-position: 0% 0%; margin-bottom: unset;"><section style="background-image: url('https://pic.app.jiuquhe.com/FrbaHMukrzUkFA_79sUtGZ0Ifez0'); background-repeat: no-repeat; background-size: 100%; background-position: 50% 45%; margin-bottom: unset;"><section style="margin-bottom: unset;"><section style="display: flex; justify-content: space-between; align-items: flex-start; margin-bottom: unset;"><section style="width: 44%; margin-bottom: unset;"><p><img class="rich_pages wxw-img __bg_gif" style="width: 297.875px !important; visibility: visible !important;" src="https://pic.app.jiuquhe.com/FnmUU76VAu5Gy4lOf365hvoL916k" /></p></section><section style="width: 28%; margin-top: 1em; margin-bottom: unset;"><p><img class="rich_pages wxw-img __bg_gif" style="width: 189.547px !important; visibility: visible !important;" src="https://pic.app.jiuquhe.com/FkYhOjftKwCSP9UhU2u-ciNDhkwh" /></p></section></section></section><section style="margin-bottom: unset;"><section style="text-align: center; margin-top: -10px; margin-bottom: 10px;"><section style="display: inline-block; margin-bottom: unset;"><section style="display: flex; justify-content: center; align-items: center; margin-bottom: unset;"><section style="display: inline-block; margin-top: -3em; margin-bottom: unset;"><section style="font-size: 14px; color: #28745a; letter-spacing: 0px; margin-bottom: unset;"><p style="transform: skew(-10deg); -webkit-transform: skew(-10deg); -moz-transform: skew(-10deg); -ms-transform: skew(-10deg); -o-transform: skew(-10deg);"><span style="font-family: 微软雅黑, Microsoft YaHei;"><strong>国网资阳供电公司</strong></span></p></section></section></section><section style="font-size: 42px; color: #28745a; line-height: 1.3em; letter-spacing: 2px; margin-bottom: unset;"><p><strong>充电缴费更便捷</strong></p></section></section></section></section><section style="margin-bottom: unset;"><p> </p></section><section style="margin-bottom: unset;"><section style="width: 80%; margin: auto;"><p><img class="rich_pages wxw-img __bg_gif" style="width: 541.594px !important; visibility: visible !important;" src="https://pic.app.jiuquhe.com/FuTpGRzjCpb6_GvSFEQowe6ss8V5" /></p></section></section><section style="margin-bottom: unset;"><section style="margin: 25px 25px 25px;"><section style="margin-bottom: unset;"><section style="width: 1.3em; margin-bottom: unset;"><p><img class="__bg_gif" style="vertical-align: bottom; width: 22.0938px !important; visibility: visible !important;" src="https://pic.app.jiuquhe.com/FkaIINoCQo_3_VljUpX8vm0pp-Gp" /></p></section><section style="line-height: 2em; color: #28745a; margin-bottom: unset;"><p style="text-indent: 2em; line-height: 2em; font-size: 15px; letter-spacing: 2px;"><span style="line-height: 2em; font-family: 微软雅黑, Microsoft YaHei;">为满足广大人民群众便捷交费需求，适应国家数字化转型要求，方便您随时随地了解电量电费等信息，国网资阳供电公司已对交费系统进行优化升级。升级后的远程费控方式可以不再使用购电卡购电，同时方便您随时随地线上查看电量电费等信息，减少“失卡补卡”的麻烦。</span></p></section><section style="width: 1.3em; margin-left: auto; margin-bottom: unset;"><p><img class="__bg_gif" style="vertical-align: bottom; transform: rotateY(180deg) rotateX(180deg); width: 22.0938px !important; visibility: visible !important;" src="https://pic.app.jiuquhe.com/FkaIINoCQo_3_VljUpX8vm0pp-Gp" /></p></section></section></section></section><section style="margin-bottom: unset;"><section style="width: 80%; margin: auto;"><p><img class="rich_pages wxw-img __bg_gif" style="width: 541.594px !important; visibility: visible !important;" src="https://pic.app.jiuquhe.com/FkFd0XgRBi1r3rLl0P2HHuRDS6oF" /></p></section></section><section style="margin-bottom: unset;"><p> </p></section><section style="margin-bottom: unset;"><section style="text-align: center; margin-bottom: unset;"><section style="display: inline-block; margin-bottom: unset;"><section style="display: flex; justify-content: space-between; align-items: center; background-color: #28745a; padding: 5px 30px 5px 15px; border-radius: 20px; margin-bottom: unset;"><section style="color: #28745a; background-color: #fefefe; border-radius: 100%; padding: 6px 4px; margin-top: -10px; margin-bottom: -10px; transform: rotateZ(14deg);"><section style="margin-bottom: unset; transform: rotateZ(-14deg); -webkit-transform: rotateZ(-14deg); -moz-transform: rotateZ(-14deg); -ms-transform: rotateZ(-14deg); -o-transform: rotateZ(-14deg);"><p style="transform: skew(-15deg); -webkit-transform: skew(-15deg); -moz-transform: skew(-15deg); -ms-transform: skew(-15deg); -o-transform: skew(-15deg);"><span style="font-family: 微软雅黑, Microsoft YaHei;"><strong>0</strong></span></p></section></section><section style="color: #28745a; background-color: #fefefe; border-radius: 100%; padding: 6px 4px; margin-top: -10px; margin-bottom: -10px; margin-left: -3px; transform: rotateZ(14deg);"><section style="margin-bottom: unset; transform: rotateZ(-14deg); -webkit-transform: rotateZ(-14deg); -moz-transform: rotateZ(-14deg); -ms-transform: rotateZ(-14deg); -o-transform: rotateZ(-14deg);"><p style="transform: skew(-15deg); -webkit-transform: skew(-15deg); -moz-transform: skew(-15deg); -ms-transform: skew(-15deg); -o-transform: skew(-15deg);"><span style="font-family: 微软雅黑, Microsoft YaHei;"><strong>1</strong></span></p></section></section><section style="color: #ffffff; letter-spacing: 0px; text-align: left; line-height: 1em; margin-left: 15px; margin-bottom: unset;"><span style="font-family: 微软雅黑, Microsoft YaHei;"><strong>交费方式</strong></span></section></section></section></section></section><section style="margin-bottom: unset;"><p> </p></section><section style="margin-bottom: unset;"><section style="background-color: #f5faff; padding: 19px 10px; margin-bottom: unset; width: 95%; margin-left: auto; margin-right: auto;"><section style="margin-bottom: unset;"><p style="line-height: 2em; font-size: 15px; letter-spacing: 2px;"> </p><section style="margin-bottom: unset; line-height: 1.5em;"><section style="display: inline-block; margin-bottom: unset;"><section style="background-color: #407600; border-radius: 0px 20px 0px 0px; padding: 6px 20px; margin-bottom: unset;"><p style="color: #fff; font-size: 16px; letter-spacing: 2px;"><span style="font-family: 微软雅黑, Microsoft YaHei; line-height: 2em; font-size: 16px;"><strong>★问：交费系统升级后交费方式有没有变化？</strong></span></p></section></section></section><section style="background-color: #fff7f6; padding: 20px 10px 10px;"><section style="margin-top: 15px;"><p style="font-size: 15px; letter-spacing: 2px; line-height: 1.5em; margin-bottom: 16px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 答：交费系统升级后，将全部采用无卡购电的方式，无需再持购电卡购电。您可通过“网上国网”APP、支付宝、微信等线上渠道输入用电户号交纳电费，也可在供电公司营业厅和委托的代收机构等线下渠道通过用电户号交纳电费。交费成功后，无需将购电卡插入电表充值，购电金额将自动存入您的用电户号。</span></p></section></section><section style="margin-bottom: unset; line-height: 1.5em;"><section style="display: inline-block; margin-bottom: unset;"><section style="background-color: #407600; border-radius: 0px 20px 0px 0px; padding: 6px 20px; margin-bottom: unset;"><p style="color: #fff; font-size: 16px; letter-spacing: 2px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"><strong>★问：购电方式由“持卡购电”改为“无卡购电”如何操作？</strong></span></p></section></section></section><section style="background-color: #fff7f6; padding: 20px 10px 10px; margin-bottom: unset;"><section style="margin-top: 15px;"><p style="font-size: 15px; letter-spacing: 2px; line-height: 1.5em; margin-bottom: 16px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 答：您可通过“网上国网”APP、“支付宝、微信等线上渠道输入用电户号交纳电费，也可在供电公司营业厅和委托的代收机构等线下渠道通过用电户号交纳电费。交费成功后，无需将购电卡插入电表充值，购电金额将自动存入您的用电户号。</span></p></section></section><section style="margin-bottom: unset; line-height: 1.5em;"><section style="display: inline-block; margin-bottom: unset;"><section style="background-color: #407600; border-radius: 0px 20px 0px 0px; padding: 6px 20px; margin-bottom: unset;"><p style="color: #fff; font-size: 16px; letter-spacing: 2px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"><strong>★问：交费系统升级后，购电卡是不是就没有用了？</strong></span></p></section></section></section><section style="background-color: #fff7f6; padding: 20px 10px 10px; margin-bottom: unset;"><section style="margin-top: 15px;"><p style="font-size: 15px; letter-spacing: 2px; line-height: 1.5em; margin-bottom: 16px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 答：交费系统升级后，无需再持购电卡购电。只需要通过购电卡上的户号在“网上国网”APP、支付宝、微信等线上渠道或供电公司营业厅和委托的代收机构等线下渠道交纳电费。</span></p></section></section><section style="margin-bottom: unset; line-height: 1.5em;"><section style="display: inline-block; margin-bottom: unset;"><section style="background-color: #407600; border-radius: 0px 20px 0px 0px; padding: 6px 20px; margin-bottom: unset;"><p style="color: #fff; font-size: 16px; letter-spacing: 2px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"><strong>★问：客户电卡丢失或损坏是否可以办理补卡业务？</strong></span></p></section></section></section><section style="background-color: #fff7f6; padding: 20px 10px 10px; margin-bottom: unset;"><section style="margin-top: 15px;"><section style="font-size: 15px; letter-spacing: 2px; line-height: 1.5em;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 答：交费系统升级后，无需再持购电卡购电，供电公司将不再办理补卡业务。您可以联系营业厅或客户经理查询您的用电户号，通过查询到的户号在“网上国网”APP、支付宝、微信等线上渠道或我公司营业厅和委托的代收机构等线下渠道交纳电费。</span></section></section></section><section style="margin-bottom: unset; font-size: 15px; letter-spacing: 2px; line-height: 1.5em;"></section><section style="margin-bottom: unset; line-height: 1.5em;"><section style="display: inline-block; margin-bottom: unset;"><section style="background-color: #407600; border-radius: 0px 20px 0px 0px; padding: 6px 20px; margin-bottom: unset;"><p style="color: #fff; font-size: 16px; letter-spacing: 2px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"><strong>★问：充值后如何知道是否交费成功？</strong></span></p></section></section></section><section style="background-color: #fff7f6; padding: 20px 10px 10px; margin-bottom: unset;"><section style="margin-top: 15px;"><section style="font-size: 15px; letter-spacing: 2px; margin-top: 8px; line-height: 1.5em;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 答：您可通过“网上国网”APP查询你的余额或交费记录。</span></section></section></section></section></section></section><section style="margin-bottom: unset;"><p> </p></section><section style="margin-bottom: unset;"><section style="text-align: center; margin-bottom: unset;"><section style="display: inline-block; margin-bottom: unset;"><section style="display: flex; justify-content: space-between; align-items: center; background-color: #28745a; padding: 5px 30px 5px 15px; border-radius: 20px; margin-bottom: unset;"><section style="color: #28745a; background-color: #fefefe; border-radius: 100%; padding: 6px 4px; margin-top: -10px; margin-bottom: -10px; transform: rotateZ(14deg);"><section style="margin-bottom: unset; transform: rotateZ(-14deg); -webkit-transform: rotateZ(-14deg); -moz-transform: rotateZ(-14deg); -ms-transform: rotateZ(-14deg); -o-transform: rotateZ(-14deg);"><p style="transform: skew(-15deg); -webkit-transform: skew(-15deg); -moz-transform: skew(-15deg); -ms-transform: skew(-15deg); -o-transform: skew(-15deg);"><span style="font-family: 微软雅黑, Microsoft YaHei;"><strong>0</strong></span></p></section></section><section style="color: #28745a; background-color: #fefefe; border-radius: 100%; padding: 6px 4px; margin-top: -10px; margin-bottom: -10px; margin-left: -3px; transform: rotateZ(14deg);"><section style="margin-bottom: unset; transform: rotateZ(-14deg); -webkit-transform: rotateZ(-14deg); -moz-transform: rotateZ(-14deg); -ms-transform: rotateZ(-14deg); -o-transform: rotateZ(-14deg);"><p style="transform: skew(-15deg); -webkit-transform: skew(-15deg); -moz-transform: skew(-15deg); -ms-transform: skew(-15deg); -o-transform: skew(-15deg);"><span style="font-family: 微软雅黑, Microsoft YaHei;"><strong>2</strong></span></p></section></section><section style="color: #ffffff; letter-spacing: 0px; text-align: left; line-height: 1em; margin-left: 15px; margin-bottom: unset;"><span style="font-family: 微软雅黑, Microsoft YaHei;"><strong>停电问题</strong></span></section></section></section></section></section><section style="margin-bottom: unset;"><section style="line-height: 1.5em;"></section></section><section style="margin-bottom: unset;"><section style="background-color: #f5faff; padding: 19px 10px; margin-bottom: unset; width: 95%; margin-left: auto; margin-right: auto;"><section style="margin-bottom: unset;"><section style="font-size: 15px; letter-spacing: 2px; line-height: 1.5em;"></section><section style="margin-bottom: unset; line-height: 1.5em;"><section style="display: inline-block; margin-bottom: unset;"><section style="background-color: #407600; border-radius: 0px 20px 0px 0px; padding: 6px 20px; margin-bottom: unset;"><p style="color: #fff; font-size: 16px; letter-spacing: 2px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"><strong>★问：交费系统升级时，会不会停电？</strong></span></p></section></section></section><section style="background-color: #fff7f6; padding: 20px 10px 10px; margin-bottom: unset;"><section style="margin-top: 15px;"><p style="font-size: 15px; letter-spacing: 2px; line-height: 1.5em; margin-bottom: 16px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 答：正常情况下交费系统软件升级不会停电。如遇特殊情况需停电升级时，供电公司会提前与您联系。</span></p></section></section><section style="margin-bottom: unset; line-height: 1.5em;"><section style="display: inline-block; margin-bottom: unset;"><section style="background-color: #407600; border-radius: 0px 20px 0px 0px; padding: 6px 20px; margin-bottom: unset;"><p style="color: #fff; font-size: 16px; letter-spacing: 2px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"><strong>★问：交费系统升级后，电表不再显示余额，如何判断欠费停电？</strong></span></p></section></section></section><section style="background-color: #fff7f6; padding: 20px 10px 10px; margin-bottom: unset;"><section style="margin-top: 15px;"><p style="font-size: 15px; letter-spacing: 2px; line-height: 1.5em; margin-bottom: 16px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 答：如果发生停电，您可通过登录“网上国网”APP查看是否存在欠费；也可通过智能电表跳闸指示灯状态判断是否处于欠费状态。若跳闸指示灯处于“黄灯常亮”状态，且屏幕“跳闸/拉闸”字样长显，则为欠费停电。</span></p></section></section><section style="margin-bottom: unset; line-height: 1.5em;"><section style="display: inline-block; margin-bottom: unset;"><section style="background-color: #407600; border-radius: 0px 20px 0px 0px; padding: 6px 20px; margin-bottom: unset;"><p style="color: #fff; font-size: 16px; letter-spacing: 2px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"><strong>★问：交费系统升级改造后，如遇欠费停电，交费后怎么恢复供电？</strong></span></p></section></section></section><section style="background-color: #fff7f6; padding: 20px 10px 10px; margin-bottom: unset;"><section style="margin-top: 15px;"><p style="font-size: 15px; letter-spacing: 2px; line-height: 1.5em; margin-bottom: 16px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 答：您交纳电费后，供电公司会远程为您复电。若未复电成功，您可以拨打营业厅或客户经理电话为您处理。</span></p></section></section><section style="margin-bottom: unset; line-height: 1.5em;"><section style="display: inline-block; margin-bottom: unset;"><section style="background-color: #407600; border-radius: 0px 20px 0px 0px; padding: 6px 20px; margin-bottom: unset;"><p style="color: #fff; font-size: 16px; letter-spacing: 2px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"><strong>★问：交费系统升级后，欠费停电交纳电费后还需要用卡插电表复电或是长按电表白色复位键复电吗？</strong></span></p></section></section></section><section style="background-color: #fff7f6; padding: 20px 10px 10px; margin-bottom: unset;"><section style="margin-top: 15px;"><p style="font-size: 15px; letter-spacing: 2px; line-height: 1.5em; margin-bottom: 16px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 答：您交纳电费后，供电公司会远程为您复电，无需用卡插电表复电或是长按电表白色复位键复电。若复电未成功，你可拨打营业厅或客户经理电话为您处理。</span></p></section></section><section style="margin-bottom: unset; line-height: 1.5em;"><section style="display: inline-block; margin-bottom: unset;"><section style="background-color: #407600; border-radius: 0px 20px 0px 0px; padding: 6px 20px; margin-bottom: unset;"><p style="color: #fff; font-size: 16px; letter-spacing: 2px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"><strong>★问：交费系统升级后，电表是否还有余额不足报警功能？有没有直观的余额不足报警提醒？</strong></span></p></section></section></section><section style="background-color: #fff7f6; padding: 20px 10px 10px; margin-bottom: unset;"><section style="margin-top: 15px;"><section style="font-size: 15px; letter-spacing: 2px; line-height: 1.5em;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 答：交费系统升级以后，智能电表不再显示电价和电费余额信息，电表已不再具备余额报警功能。电力公司会通过短信、“网上国网”APP向您免费提供电费余额不足提醒。短信会发送到您预留在供电公司的手机号码上，如果您的号码有变更，请您及时通过“国网四川电力”微信公众号变更您的预留电话，或是联系营业厅、客户经理进行修改。</span></section></section></section></section></section></section></section></section></section></section></section></section></section><section style="margin-bottom: unset;"><section style="overflow: hidden; margin-bottom: unset;"><section style="background-image: url('https://pic.app.jiuquhe.com/FuneCpyUo9HBdT2_QG4vYkfmaQt8'); background-repeat: no-repeat; background-size: 100% 100%; background-position: 0% 0%; margin-bottom: unset;"><section style="margin-bottom: unset;"><section style="background-image: url('https://pic.app.jiuquhe.com/Fno6XcRPK-TrXcUT0pX97c0zrSdo'); background-repeat: no-repeat; background-size: 100%; background-position: 0% 0%; margin-bottom: unset;"><section style="background-image: url('https://pic.app.jiuquhe.com/Fs9D4Cu-jhkEMPX_sO_nCQY1RoKr'); background-repeat: no-repeat; background-size: 100%; background-position: 0% 0%; margin-bottom: unset;"><section style="background-image: url('https://pic.app.jiuquhe.com/FrbaHMukrzUkFA_79sUtGZ0Ifez0'); background-repeat: no-repeat; background-size: 100%; background-position: 50% 45%; margin-bottom: unset;"><section style="margin-bottom: unset;"><section style="margin-bottom: unset;"><p> </p></section><section style="margin-bottom: unset;"><section style="text-align: center; margin-bottom: unset;"><section style="display: inline-block; margin-bottom: unset;"><section style="display: flex; justify-content: space-between; align-items: center; background-color: #28745a; padding: 5px 30px 5px 15px; border-radius: 20px; margin-bottom: unset;"><section style="color: #28745a; background-color: #fefefe; border-radius: 100%; padding: 6px 4px; margin-top: -10px; margin-bottom: -10px; transform: rotateZ(14deg);"><section style="margin-bottom: unset; transform: rotateZ(-14deg); -webkit-transform: rotateZ(-14deg); -moz-transform: rotateZ(-14deg); -ms-transform: rotateZ(-14deg); -o-transform: rotateZ(-14deg);"><p style="transform: skew(-15deg); -webkit-transform: skew(-15deg); -moz-transform: skew(-15deg); -ms-transform: skew(-15deg); -o-transform: skew(-15deg);"><span style="font-family: 微软雅黑, Microsoft YaHei;"><strong>0</strong></span></p></section></section><section style="color: #28745a; background-color: #fefefe; border-radius: 100%; padding: 6px 4px; margin-top: -10px; margin-bottom: -10px; margin-left: -3px; transform: rotateZ(14deg);"><section style="margin-bottom: unset; transform: rotateZ(-14deg); -webkit-transform: rotateZ(-14deg); -moz-transform: rotateZ(-14deg); -ms-transform: rotateZ(-14deg); -o-transform: rotateZ(-14deg);"><p style="transform: skew(-15deg); -webkit-transform: skew(-15deg); -moz-transform: skew(-15deg); -ms-transform: skew(-15deg); -o-transform: skew(-15deg);"><span style="font-family: 微软雅黑, Microsoft YaHei;"><strong>3</strong></span></p></section></section><section style="color: #ffffff; letter-spacing: 0px; text-align: left; line-height: 1em; margin-left: 15px; margin-bottom: unset;"><span style="font-family: 微软雅黑, Microsoft YaHei;"><strong>电费及余额</strong></span></section></section></section></section></section><p> </p></section><section style="margin-bottom: unset;"><section style="background-color: #f5faff; padding: 19px 10px; margin-bottom: unset; width: 95%; margin-left: auto; margin-right: auto;"><section style="margin-bottom: unset;"><section style="line-height: 1.5em; margin-bottom: 8px; margin-top: 8px;"><section style="display: inline-block; margin-bottom: unset;"><section style="background-color: #407600; border-radius: 0px 20px 0px 0px; padding: 6px 20px; margin-bottom: unset;"><p style="color: #fff; font-size: 16px; letter-spacing: 2px;"><span style="font-family: 微软雅黑, Microsoft YaHei; line-height: 2em; font-size: 16px;"><strong>★问：交费系统升级以后，在电表上是否还能查询到电费余额？</strong></span></p></section></section></section><section style="background-color: #fff7f6; padding: 20px 10px 10px;"><section style="margin-top: 15px;"><section style="font-size: 15px; letter-spacing: 2px; line-height: 1.5em; margin-bottom: 8px; margin-top: 8px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 答：交费系统升级以后电表不再显示电价和电费余额信息，您可登录“网上国网”APP查看电量、电价、电费等信息。</span></section></section></section><section style="line-height: 1.5em; margin-bottom: 8px; margin-top: 8px;"><section style="display: inline-block; margin-bottom: unset;"><section style="background-color: #407600; border-radius: 0px 20px 0px 0px; padding: 6px 20px; margin-bottom: unset;"><p style="color: #fff; font-size: 16px; letter-spacing: 2px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"><strong>★问：交费系统升级后，是否还有电费余额不足提醒？</strong></span></p></section></section></section><section style="background-color: #fff7f6; padding: 20px 10px 10px; margin-bottom: unset;"><section style="margin-top: 15px;"><section style="font-size: 15px; letter-spacing: 2px; line-height: 1.5em; margin-bottom: 8px; margin-top: 8px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 答：交费系统升级后，电力公司仍然会通过短信、“网上国网”APP向您免费提供电费余额不足提醒。短信会发送到您预留在供电公司的手机号码上，如果您的号码有变更，请您及时通过“国网四川电力”微信公众号变更您的预留电话，或是联系营业厅、客户经理进行修改。</span></section></section></section><section style="line-height: 1.5em; margin-bottom: 8px; margin-top: 8px;"><section style="display: inline-block; margin-bottom: unset;"><section style="background-color: #407600; border-radius: 0px 20px 0px 0px; padding: 6px 20px; margin-bottom: unset;"><p style="color: #fff; font-size: 16px; letter-spacing: 2px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"><strong>★问：如何开通网上国网APP电费余额不足提醒？</strong></span></p></section></section></section><section style="background-color: #fff7f6; padding: 20px 10px 10px; margin-bottom: unset;"><section style="margin-top: 15px;"><section style="font-size: 15px; letter-spacing: 2px; line-height: 1.5em; margin-bottom: 8px; margin-top: 8px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 答：您可登录“网上国网”APP搜索“我的订阅”功能服务，对相应用电户号进行电费余额预警订阅。</span></section></section></section><section style="margin-bottom: unset;"><section style="line-height: 1.5em; margin-bottom: 8px; margin-top: 8px;"><section style="display: inline-block; margin-bottom: unset;"><section style="background-color: #407600; border-radius: 0px 20px 0px 0px; padding: 6px 20px; margin-bottom: unset;"><p style="color: #fff; font-size: 16px; letter-spacing: 2px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"><strong>★问：如何更新电费余额不足短信提醒联系人方式？</strong></span></p></section></section></section><section style="background-color: #fff7f6; padding: 20px 10px 10px; margin-bottom: unset;"><section style="margin-top: 15px;"><p style="font-size: 15px; letter-spacing: 2px; line-height: 1.5em; margin-top: 8px; margin-bottom: 16px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 答：为了确保您准确接收供电公司为您提供的免费短信服务，请您及时通过“国网四川电力”微信公众号进行手机号码的确认和变更，或是联系营业厅、客户经理进行修改。</span></p><p style="font-size: 15px; letter-spacing: 2px; line-height: 1.5em; margin-top: 8px; margin-bottom: 16px;"><span style="font-size: 16px;"><strong><span style="font-family: 微软雅黑, Microsoft YaHei;"> 微信公众号手机号码确认与变更流程：</span></strong></span></p><section style="width: 80%; margin-left: auto; margin-right: auto; margin-bottom: unset;"><section style="margin-bottom: unset;"><section style="border-radius: 2px; padding: 10px; color: #ffffff; text-align: center; border-color: #8dadaa; background-color: #8dadaa; margin-bottom: unset;"><section style="color: inherit; margin-bottom: unset;"><section style="color: inherit; letter-spacing: 2px; font-size: 15px; line-height: 1.5em;"><span style="font-family: 微软雅黑, Microsoft YaHei; color: inherit;">步骤一</span></section><section style="color: inherit; letter-spacing: 2px; font-size: 15px; line-height: 1.5em;"><strong><span style="font-family: 微软雅黑, Microsoft YaHei;">进入“微营业厅”</span></strong></section></section></section></section></section><p style="letter-spacing: 2px; text-align: center; line-height: 1.5em; font-size: 15px;"><span style="color: #407600;">▼▼▼</span></p><section style="width: 80%; margin-left: auto; margin-right: auto; margin-bottom: unset;"><section style="margin-bottom: unset;"><section style="border-radius: 2px; padding: 10px; color: #ffffff; text-align: center; border-color: #8dadaa; background-color: #8dadaa; margin-bottom: unset;"><section style="color: inherit; margin-bottom: unset;"><section style="color: inherit; letter-spacing: 2px; font-size: 15px; line-height: 1.5em;"><span style="font-family: 微软雅黑, Microsoft YaHei; color: inherit;">步骤二</span></section><section style="color: inherit; letter-spacing: 2px; font-size: 15px; line-height: 1.5em;"><strong><span style="font-family: 微软雅黑, Microsoft YaHei;">点击“个人信息”</span></strong></section></section></section></section></section><p style="letter-spacing: 2px; text-align: center; line-height: 1.5em; font-size: 15px;"><span style="color: #407600;">▼▼▼</span></p><section style="width: 80%; margin-left: auto; margin-right: auto; margin-bottom: unset;"><section style="margin-bottom: unset;"><section style="border-radius: 2px; padding: 10px; color: #ffffff; text-align: center; border-color: #8dadaa; background-color: #8dadaa; margin-bottom: unset;"><section style="color: inherit; margin-bottom: unset;"><section style="color: inherit; letter-spacing: 2px; font-size: 15px; line-height: 1.5em;"><span style="font-family: 微软雅黑, Microsoft YaHei; color: inherit;">步骤三</span></section><section style="color: inherit; letter-spacing: 2px; font-size: 15px; line-height: 1.5em;"><strong><span style="font-family: 微软雅黑, Microsoft YaHei;">点击相应户号头像</span></strong></section></section></section></section></section><section style="margin-bottom: unset;"><p style="text-align: center; line-height: 1.5em;"><span style="line-height: 1.5em; color: #407600;">▼▼▼</span></p><section style="width: 80%; margin-left: auto; margin-right: auto; margin-bottom: unset;"><section style="margin-bottom: unset;"><section style="border-radius: 2px; padding: 10px; color: #ffffff; text-align: center; border-color: #8dadaa; background-color: #8dadaa; margin-bottom: unset;"><section style="color: inherit; margin-bottom: unset;"><section style="color: inherit; letter-spacing: 2px; font-size: 15px; line-height: 1.5em;"><span style="font-family: 微软雅黑, Microsoft YaHei; color: inherit;">步骤四</span></section><section style="color: inherit; letter-spacing: 2px; font-size: 15px; line-height: 1.5em;"><strong><span style="font-family: 微软雅黑, Microsoft YaHei;">填写新的手机号</span></strong></section></section></section></section></section></section></section></section></section><section style="margin-bottom: unset;"><p> </p></section><section style="margin-top: 8px; margin-bottom: 8px; line-height: 1.5em;"><section style="display: inline-block; margin-bottom: unset;"><section style="background-color: #407600; border-radius: 0px 20px 0px 0px; padding: 6px 20px; margin-bottom: unset;"><p style="color: #fff; font-size: 16px; letter-spacing: 2px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"><strong>★问：交费系统升级后，电表不再显示余额，客户质疑电费余额的准确性，供电公司怎么确保没有多收客户的电费？</strong></span></p></section></section></section><section style="background-color: #fff7f6; padding: 20px 10px 10px; margin-bottom: unset;"><section style="margin-top: 15px;"><section style="font-size: 15px; letter-spacing: 2px; margin-top: 8px; margin-bottom: 8px; line-height: 1.5em;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 答：交费系统升级不会影响电费结算，供电公司将严格按照价格主管部门制定的电价标准计算电费。交费系统升级只是为了满足广大人民群众便捷交费需求，适应国家数字化转型要求，方便您随时随地了解电量电费等信息，减少“失卡补卡”的麻烦，您可以随时通过“网上国网”APP线上渠道查看用电情况，也可以到供电营业厅线下查询电费余额。</span></section></section></section><section style="margin-top: 8px; margin-bottom: 8px; line-height: 1.5em;"><section style="display: inline-block; margin-bottom: unset;"><section style="background-color: #407600; border-radius: 0px 20px 0px 0px; padding: 6px 20px; margin-bottom: unset;"><p style="color: #fff; font-size: 16px; letter-spacing: 2px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"><strong>★问：交费系统升级后，电价会不会涨？</strong></span></p></section></section></section><section style="background-color: #fff7f6; padding: 20px 10px 10px; margin-bottom: unset;"><section style="margin-top: 15px;"><section style="font-size: 15px; letter-spacing: 2px; margin-top: 8px; margin-bottom: 8px; line-height: 1.5em;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 答：交费系统升级后不影响电价，只是交费方式优化升级，能更方便您交费。</span></section></section></section><section style="margin-top: 8px; margin-bottom: 8px; line-height: 1.5em;"><section style="display: inline-block; margin-bottom: unset;"><section style="background-color: #407600; border-radius: 0px 20px 0px 0px; padding: 6px 20px; margin-bottom: unset;"><p style="color: #fff; font-size: 16px; letter-spacing: 2px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"><strong>★问：交费系统升级后，老年人不会使用手机软件，还有什么渠道可以查询电费余额？</strong></span></p></section></section></section><section style="background-color: #fff7f6; padding: 20px 10px 10px; margin-bottom: unset;"><section style="margin-top: 15px;"><section style="font-size: 15px; letter-spacing: 2px; margin-top: 8px; margin-bottom: 8px; line-height: 1.5em;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 答：您可以到供电营业厅现场查询，也可以拨打营业厅或客户经理电话查询电费余额。</span></section></section></section><section style="margin-top: 8px; margin-bottom: 8px; line-height: 1.5em;"><section style="display: inline-block; margin-bottom: unset;"><section style="background-color: #407600; border-radius: 0px 20px 0px 0px; padding: 6px 20px; margin-bottom: unset;"><p style="color: #fff; font-size: 16px; letter-spacing: 2px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"><strong>★问：交费系统升级后，交错电费后能否把钱退出来或者转到相应户号？</strong></span></p></section></section></section><section style="background-color: #fff7f6; padding: 20px 10px 10px; margin-bottom: unset;"><section style="margin-top: 15px;"><section style="font-size: 15px; letter-spacing: 2px; margin-top: 8px; margin-bottom: 8px; line-height: 1.5em;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 答：为确保客户电费账户资金安全，退费只能退至户主银行账号或转至相同户主的其他户号。若您为户主，可到营业厅办理退费业务。若您不是户主，供电公司不能直接将电费退回，需您与户主协商解决。若有疑问，可拨打营业厅或客户经理电话咨询。</span></section></section></section><section style="margin-top: 8px; margin-bottom: 8px; line-height: 1.5em;"><section style="display: inline-block; margin-bottom: unset;"><section style="background-color: #407600; border-radius: 0px 20px 0px 0px; padding: 6px 20px; margin-bottom: unset;"><p style="color: #fff; font-size: 16px; letter-spacing: 2px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"><strong>★问：交费系统升级后，智能电表反插卡10元透支功能是否还能使用？</strong></span></p></section></section></section><section style="background-color: #fff7f6; padding: 20px 10px 10px; margin-bottom: unset;"><section style="margin-top: 15px;"><p style="font-size: 15px; letter-spacing: 2px; margin-bottom: 8px; line-height: 1.5em; margin-top: 0px;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 答：交费系统升级后，系统不再支持智能电表反插卡10元透支功能，如果您已欠费停电，请尽快充值，充值成功后将恢复供电。</span></p></section></section></section></section></section></section></section></section></section><section style="margin-bottom: unset;"><section style="margin: 25px 10px 25px;"><section style="margin-bottom: unset;"><section style="margin: 25px 15px 25px;"><section style="line-height: 2.2em; color: #28745a; margin-bottom: unset;"><p style="font-size: 15px; letter-spacing: 2px; margin-top: 8px; margin-bottom: 8px; text-indent: 0em; line-height: 1.5em;"><span style="line-height: 2em; font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> </span><span style="line-height: 2em; font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;">您可扫描下方的二维码，下载并登录“网上国网” App，在线查询每月（日）用电量、用电余额、 电费账单、用能分析等信息。</span></p><section style="font-size: 15px; letter-spacing: 2px; text-align: center; margin-top: 8px; margin-bottom: 16px; line-height: 1.5em;"><span style="line-height: 2em; font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"><img class="rich_pages wxw-img" style="width: 363.656px !important; visibility: visible !important;" src="https://pic.app.jiuquhe.com/FqEEzm8wfD7QS65B9A6VaIMNDvN5" /></span></section><section style="font-size: 15px; letter-spacing: 2px; margin-top: 8px; margin-bottom: 8px; text-indent: 2em; line-height: 1.5em;"><span style="font-family: 微软雅黑, Microsoft YaHei; line-height: 2em; font-size: 16px;"> 遇到任何用电问题，可随时拨打我们的24小时网格服务电话：</span></section><section style="font-size: 15px; letter-spacing: 2px; margin-top: 8px; margin-bottom: 8px; text-indent: 2em; line-height: 1.5em;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 国网资阳市雁江供电公司：028-26099999</span></section><section style="font-size: 15px; letter-spacing: 2px; margin-top: 8px; margin-bottom: 8px; text-indent: 2em; line-height: 1.5em;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 国网安岳县供电公司：028-24517777</span></section><section style="font-size: 15px; letter-spacing: 2px; margin-top: 8px; margin-bottom: 8px; text-indent: 2em; line-height: 1.5em;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 国网乐至县供电公司：028-26308899</span></section><section style="font-size: 15px; letter-spacing: 2px; margin-top: 8px; margin-bottom: 8px; text-indent: 2em; line-height: 1.5em;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 国网资阳高新（临空）供电中心：</span></section><section style="font-size: 15px; letter-spacing: 2px; margin-top: 8px; margin-bottom: 8px; text-indent: 2em; line-height: 1.5em;"><span style="font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> 028-26832222</span></section></section></section></section></section></section><section style="margin-bottom: unset;"><section style="background-image: url('https://pic.app.jiuquhe.com/FulHenUBjMryJn9uPKy5vj-9k3nK'); background-repeat: no-repeat; background-size: 100%; background-position: 50% 50%; margin-bottom: unset;"><section style="margin-bottom: unset;"><section style="-webkit-tap-highlight-color: transparent; color: #28745a; font-size: 15px; letter-spacing: 2px; text-align: center; margin-top: 8px; margin-bottom: 8px; line-height: 1.5em;"><span style="-webkit-tap-highlight-color: transparent; font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;">感谢您的理解和支持</span></section><section style="-webkit-tap-highlight-color: transparent; color: #28745a; font-size: 15px; letter-spacing: 2px; text-align: center; margin-top: 8px; margin-bottom: 8px; line-height: 1.5em;"><span style="-webkit-tap-highlight-color: transparent; font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;">如您还有什么疑问</span></section><section style="-webkit-tap-highlight-color: transparent; color: #28745a; font-size: 15px; letter-spacing: 2px; text-align: center; margin-top: 8px; margin-bottom: 8px; line-height: 1.5em;"><span style="-webkit-tap-highlight-color: transparent; font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;">请在评论区留言</span></section><section style="-webkit-tap-highlight-color: transparent; color: #28745a; font-size: 15px; letter-spacing: 2px; text-align: center; margin-top: 8px; margin-bottom: 8px; line-height: 1.5em;"><span style="-webkit-tap-highlight-color: transparent; font-family: 微软雅黑, Microsoft YaHei; font-size: 16px;"> </span></section></section></section></section></section></section></section><section style="margin-bottom: 0px; white-space: normal; -webkit-tap-highlight-color: transparent; letter-spacing: 0.544px; background-color: #ffffff; margin-top: 16px; text-align: right;"><span style="font-size: 14px;"><span style="font-size: 14px; -webkit-tap-highlight-color: transparent; letter-spacing: 2px; caret-color: var(--weui-BRAND); color: #000000; text-align: start;">信息来源：</span><span style="font-size: 14px; color: #000000; letter-spacing: 2px; text-align: start; caret-color: var(--weui-BRAND);">国网四川省电力公司</span></span></section><section style="text-align: right; margin-bottom: 16px;"></section><section><img class="__bg_gif rich_pages wxw-img" style="text-indent: 0em; font-size: var(--articleFontsize); font-family: PingFang SC, system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; outline: 0px; letter-spacing: 0.54px; caret-color: rgba(0, 0, 0, 0); color: #363535; line-height: 25.6px; visibility: visible !important; width: 640px !important;" src="https://pic.app.jiuquhe.com/Fg-ca1mvn7Qq1HM9Tyo6PO_NFa1F" width="auto" /></section><section><section><section><section style="margin-bottom: 0px; white-space: normal; outline: 0px; font-family: -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 0.544px; background-color: #ffffff;"><section style="outline: 0px;"><section style="outline: 0px; font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 0.544px;"><section style="outline: 0px;"></section></section></section></section><section style="letter-spacing: 0.578px; white-space: normal;"><section><section><p style="margin-top: 8px; margin-bottom: 8px; outline: 0px; font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; text-indent: 0em; background-color: #ffffff; letter-spacing: 0.578px; text-align: right;"><span style="outline: 0px; text-indent: 0em; color: #888888; font-size: 14px; letter-spacing: 0.578px;">1120200167</span></p></section></section></section></section></section></section><p style="display: none;"> </p> <!----></div> 说实话平时根本没去注意 收多少交多少 原来没升级的电表上查得到当时的电价，也就是峰谷电价，现在怎么查？ 反正大家也看不到，收你多少你也不晓得。 这个没注意哦 谢谢分享
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